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Limitations and Characteristics of Mail System

Limitations

  • maximum message size including headers is 30 MB
  • password authentication is required to send messages through SMTP server
  • maximum 10 simultaneous connections from one IP address when sending messages
  • maximum 7 simultaneous connections from one IP address when receiving messages
  • maximum 20 recipients for one message
  • maximum 50 messages in 15 minutes from one user; when this limit is exceeded, sending of messages will be suspended for 10 minutes
  • when external mail (RPOP) is used, maximum 3 remote records are allowed for one user and will be checked no more than once in 15 minutes
  • maximum 7 connections to webmail interface from one IP address
  • session time for webmail interface is 6 hours, but maximum 2 hours if inactive
  • the following characters are allowed in a mailbox name: A...Z, a...z, 0...9, underscores ("_"), hyphens ("-"), and dots ("."). The name must start and end with a letter and cannot have two consecutive dots

Characteristics

  • maximum total size of messages in one mailbox folder is 2GB
  • if message cannot be delivered, next attempts will be every 30 minutes over the course of 3 hours and then every 2 hours over the course of a week
  • maximum 30 messages per minute are allowed to be delivered to a single mailbox on mail server; when this limit is exceeded, delivery queue for this mailbox will halt for 10 minutes
  • maximum 20 "Received" headers (including those added by our server)
  • mail system will not receive messages if:
    • domain part of return-path address is blank (absent)
    • domain part of return-path address is in the form of IP address
    • domain part of return-path address has neither MX record, nor A record in DNS
    • domain part of return-path address has an MX record, but it points to a non-existent A record
  • if mail system cannot receive information on domain part of return-path address in DNS, sender will get a temporary error and will have to resend the message
  • messages sent using mailing lists or groups will not be delivered to subscribers with external addresses if:
    • mailing list or group is created with a service domain like *.r01host.ru
    • domain's MX records are pointing not to hosting servers
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Information: info@r01.ru
Support: support@r01.ru
Office: 1 Bolshoy Gnezdnikovsky Lane, building 2, Moscow (Tverskaya metro station, entrance No. 9, Voznesensky business center)